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Print a test page

Print a test page to verify that the printer connection and configuration is working. Once you have completed troubleshooting steps verifying printer services, you can send a test print that the user can verify has worked. The Printers feature in the Direct Support interface enables you to view and manage the printers that are configured on a managed device.

  1. In the navigation pane, click Views > All Devices.
  2. Select the Network Devices tab.
  3. Click the Name of a device.
  4. In the Device Details screen, click Tools.
  5. Click Printers.
  6. In the Select User drop-down menu, select the user account.
  7. Select the check box beside a printer.
  8. You can select multiple printers on which to print test pages simultaneously.

  9. Click Print Test Page.

The printer test page command is sent to the printer.