The Tools tab enables you to troubleshoot and resolve your customer's issues without remotely controlling a user's workstation and interrupting them.
For more information, see Direct device support.
This feature is only available for Windows devices with SolarWinds N-central agents.
|Services||Windows services (not SolarWinds N-central services).|
|Processes||Review start and end processes currently running on the device.|
|Registry||Configuration options in the Windows Registry.|
|Applications||Installation and patch management for applications on the device.|
|Startup Applications||Enable or disable applications that automatically run when the computer starts.|
|Printers||Jobs in the print queue.|
|Command Prompt||Access to a command-line interface.|
|File System||File management functions, such as copying and deleting files.|
|Task Execution||Run Scripting tasks and Automation Policies on demand.|