N-central Help

Duplicate customer lists from Kaseya

If you are migrating from a Kaseya MSP solution to SolarWinds N-central, you can migrate your customer lists to SolarWinds N-central. This procedure is accomplished by using an application available on the SolarWinds MSP Resource Center. This application retrieves a complete listing of customers from an on-premise Kaseya server and creates those customers within an on-premise SolarWinds N-central server.

Ensure the Kaseya API Web service is enabled.

  1. Sign in to the Kaseya server.
  2. Click SystemServer ManagementConfigure and ensure Enable VSA API Web Service is enabled.
  3. Log into the Resource Center to download the application KaseyaCustomerListMigration.exe at:
    https://nrc.n-able.com/Community/Scripts-Automation-Policies?fileid=106
  4. Run the KaseyaCustomerListMigration.exe. application.
  5. Enter your Kaseya address, username and password.
  6. Click Get Customer List.
  7. This process may take a few minutes depending on the number of customers.

  8. Select the customers you want to migrate.
  9. Enter your SolarWinds N-central address, username and password.
  10. Click Migrate Customer List.

The import of customers begins. This process may take a few minutes, depending on the number of Customers. To review the list of customers created, sign-in to SolarWinds N-central, and check the customers are all displayed in the top left drop-down list.

You can now begin Deploy SolarWinds N-central agents through Kaseya.