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Change the default license type for a device class for customer

If you need to change the license type for a customer, either to upgrade to a professional license or move to an essential license, use rules to update all devices for a customer. You can use an existing Windows Laptop rule or similar.

  1. Click Configuration > Monitoring > Rules.
  2. Click the rule to update, such as the Laptop-Windows rule.
  3. Click the Network Device Configuration tab
  4. In the License Mode section, click the Action drop-down menu and select the desired license mode.
  5. Click Save.

When the rule runs, all devices using this rule will update the licence type.