N-central Help

Re-install an agent

You can re-install an agent on a device if it stops communicating with SolarWinds N-central. There may be a number of different reasons why the agent stops communications with the server such as a technical issue or it has been accidentally uninstalled. You can easily re-install the agent from within SolarWinds N-central, rather than uninstalling and installing again. This feature is available on all operating systems.

When performing a re-install from within SolarWinds N-central, all tasks, monitoring services and historical data is preserved.

  1. Click ViewsAll Devices.
  2. Click the name of the device.
  3. Click Settings > Local Agent.
  4. Click Reinstall Agent.

SolarWinds N-central downloads the agent executable to the device and begins the installation. Once installed, the agent connects with SolarWinds N-central.

Multiple device agent re-install

Time Impact

Increasing the number of devices on which the agent is reinstalled, increases the time it will take to complete the process.

If you need to re-install agent on multiple devices:

  1. Click ViewsAll Devices.
  2. Select the devices by clicking the check boxes for each device.
  3. Click Add TaskMaintenanceReinstall Agent.