N-central Help

Export device profiles for Help Desk Manager

An Export Profile enables you to define settings and targets for device export. Once you set up an Export Profile, SolarWinds N-central automatically exports device information to Help Desk Manager using the Export Profiles whenever a device change is detected. The device changes that initiate an automatic export using the new profile are:

  • Adding a device
  • Removing a device
  • Modifying a device
  • Modifying device assets
  • Asset Discovery
  • Appliance self-registration

Contract and billing information will not be updated by data export.

You must map both the customer that belongs to the device and the device class before devices can be exported. For more information, see Mapping Customers and Mapping Device Classes for Autotask.

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