Configure creating and delivering tickets by sending an email
Complete the following procedures to configure creating and delivering tickets by sending an email between SolarWinds N-central and your PSA solution:
- Review the custom PSA integration checklist.
- Configure Custom PSA integration to connect with SolarWinds N-central.
- Choose Customers for the custom PSA integration.
- Add custom PSA ticketing recipients.
- Configure the PSA integration message template.
- Parse Data from SolarWinds N-central at the PSA.
- Configure your PSA to communicate with SolarWinds N-central.