N-central Help

Set Up a ConnectWise Manage Ticketing Recipient

Following the ConnectWise Manage PSA Integration Checklist, this is the fifth of six steps to integrate SolarWinds N-central with ConnectWise Manage using the PSA Configuration feature in SolarWinds N-central.

A Ticketing Recipient is collection of settings that acts like a user account in SolarWinds N-central. Use a Ticketing Recipient to generate tickets in ConnectWise Manage by associating it to Notifications, Self-Healing, and Scheduled Tasks.

You can add or modify a ticketing recipient only if you have the appropriate permissions to do so.

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