N-central Help

Map device classes for Autotask

Map SolarWinds N-central device classes to Autotask Products to automate ticketing.

Ensure you do this before exporting devices to Autotask.

  1. Click Administration > PSA Integration > Mapping - Device Classes.
  2. Click Add.
  3. Enter a Name and Description for the mapping.
  4. Select the Customer or Site to map from.
  5. Select the device classes and Autotask Product to correspond to.
  6. Click Save.