MSP Manager

One-time fee

Question

I sell network audits for a one-time fee of $5000, but I still want to track hours worked. How do I charge for that?

Answer

  1. Navigate to and select a customer from the list.
  2. Select Service Items > Add Service Item.
  3. Select Flat Fee from the Service Type list.
  4. Enter 5000.00 in the Unit Price field.
  5. Enter 1 in the Quantity field.
  6. Under Invoice Options, ensure Create Detailed Invoices is selected.
  7. Select to save the Service Item.

Open a ticket for each issue to track time worked for this customer. All work will be included in the $5,000 fee, and each time entry will show $0.

You can attach detailed invoices to the customer's bill that show all time entries for work you did.